In case of an emergency your seafarers should contact the dedicated multilingual emergency helpline that operates 365 days a year 24 hours a day, where you can get help to obtain treatment guarantees (where possible) and help. Your seafarers will also have access to a dedicated English speaking helpline 365 days a year 24 hours a day. Here you can obtain medical advice and information and it is important to note that the helpline is not intended to be a substitute for professional medical advice or for the care that patients receive from their treating doctors.
We will also help your company to renew your plan as well keep track on premiums paid, claims ratio and assist with administrating joiners and leavers to the plan throughout the insurance year.